Terms And Conditions

Welcome to MOOsupplies.

By accessing or purchasing from our website, you agree to the following Terms & Conditions.
Please read them carefully before using our site or placing an order.

1. Overview

These Terms & Conditions govern your use of our website and the purchase of products sold by MOOsupplies.
By using this site, you confirm that:

You are at least 18 years old,
You agree to comply with these terms,
You provide accurate information when placing orders.

2. Products and Descriptions

We make every effort to ensure our product descriptions, images, and prices are accurate. However:

Colours and packaging may vary slightly
Product information may change without notice
We reserve the right to update or discontinue products at any time

If a product error occurs (e.g., wrong price listed), we may correct it before processing the order.

3. Prices & Payments

All prices displayed on our website are in [insert your currency].

By placing an order, you agree to:

Pay the full price shown at checkout
Pay any applicable taxes or shipping fees
Provide valid payment information

We use secure third-party processors (e.g., Wix Payments, PayPal, Stripe).
We do not store or have access to your full payment card details.

4. Shipping & Delivery

Once your order is placed:

You will receive an email confirmation
Orders are processed within [insert processing time]
Delivery times depend on your location and the courier service

We are not responsible for delays caused by:

Courier services
Incorrect delivery information
Weather or external factors

More details are available in our Shipping Policy.

5. Returns & Refunds

If you wish to return a product, you must follow our Refund & Returns Policy, which outlines:

Which items are eligible for return
Return timeframes
Refund conditions
Non-returnable items (e.g., used/open hygiene products)

We reserve the right to refuse returns that do not meet policy requirements.

6. User Accounts

If you create an account on our website:

You must keep your login details secure
You are responsible for all activity under your account
We may suspend or delete accounts that violate our terms or misuse our service

7. Prohibited Activities

You agree not to use our website for:

Fraudulent or illegal activity
Spreading harmful malware
Collecting data from other users
Copying or misusing our content, images, or product listings

Any misuse may result in account termination or legal action.

8. Limitation of Liability

MOOsupplies is not liable for:

Misuse of products
Losses caused by improper application or storage
Delays outside our control
Any indirect or incidental damages

You agree to use products according to manufacturer guidelines.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and protect your data.

10. Changes to Terms

We may update these Terms & Conditions at any time.
Changes will be posted on this page with an updated date.

Your continued use of the website after changes means you accept the updated terms.

11. Contact Information

For questions about these Terms & Conditions, please contact us:

MOOsupplies

Email: MOOSUPPLIES@GMX.CO.UK
Phone: [your phone number]
Address: ASHKNOWE, KIRKLINTON,CARLISLE, CUMBRIA, CA6 6DX