Privacy Policy

Welcome to MOOsupplies.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and purchase products from us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Payment details (processed securely by third-party providers)

B. Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Device information
Browser type
Pages visited
Cookies and tracking data

This helps us improve website performance and user experience.

2. How We Use Your Information

We use the information collected to:

Process and fulfill orders
Send order confirmations and shipping updates
Respond to customer support inquiries
Improve our website, services, and product offerings
Prevent fraud and maintain site security
Send marketing emails (only if you opt-in)

3. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties who help us operate our website, such as:

Payment processors (e.g., PayPal, Stripe, Wix Payments)
Delivery companies
Email marketing tools
Analytics tools (e.g., Google Analytics)

These providers only receive the data necessary to perform their services.

4. Cookies and Tracking

Our website uses cookies to:

Remember your preferences
Enable shopping cart functionality
Provide analytics to improve site performance

You can disable cookies in your browser settings, but some website features may stop working properly.

5. Data Security

We take reasonable measures to protect your personal information, including:

Secure hosting
Encrypted payment processing
Access controls

However, no method of transmission online is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Request access to the information we hold about you
Request corrections or updates
Request deletion of your data
Opt out of marketing emails
Withdraw consent

You can contact us at any time to exercise these rights.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our website is not intended for individuals under 16.
We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally.
Updates will be posted on this page with a new “last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to request a data change, please contact us:

MOOsupplies
Email: MOOSUPPLIES@GMX.CO.UK
Phone: [your phone number]
Address: ASHKNOWE, KIRKLINTON,CARLISLE, CUMBRIA, CA6 6DX